Mr. Motilal Purohit
I undertook journey to above countries with your travel agency along with my family members w.e.f 17.05.2014 to 26.05.2014.
The tour Manager was Ms. Komal Pardesi. In this connection, I submit my feedback / suggestion for your information and necessary action.
Strength / Plus points of tour :
1. The Jain food provided to us was very delicious and as per our request was made available all the time.
2. All the spots mentioned in your itinerary were fully covered and it shows transparency in your words and deeds.
3. The approach of tour manager Ms. Komal was very excellent towards the group. She always guided properly and delivered to the best of her ability and also full satisfaction of all the group members. She was always doing all her best efforts from the start of the day till late in the night which resulted in successful completion of our holiday trip.
4. The hotel accommodation at foreign centers was superb and lovely. Please continue the same in future.
5. The coverage of site scenes at all centres was best incorporated. We liked all of them specially the Safari World, Sea Aquarium, Universal Studio, Singapore Flyer, Genting Highland Snow world and a great celebration on last day at Fusion Disco.
6. The luxury busses hired by you for the group were very comfortable and convenient. The coach captain (Driver) were also very decent in their behavior and took care of our valuables in our absence kept in the bus.
7. The local guides were very attentive towards group from the beginning and instructions / information were provided in a very simple language understandable to all.
Last but not the least we convey our sincere thanks from the bottom of my heart to all your tour organising staff (located at Thane / Ashoka shopping Centre) for their perfect co-ordination of tour. We had a good experience in August 2011 during our Europe tour with you (Sanket). But the facilities and other amenities provided during current trip was of superior qualities which ultimately facilitated the journey comfortably.
I would like to specially appreciate Ms. Komal for her exemplary work in handling the situation at Thailand patiently although the local situation at Bangkok was very critical due to removal of civilian govt. by military. But she conducted the tour as per schedule without any trouble or tension to the group members. Kudos to Ms. Komal for her extraordinary managerial ability.
Once again thanks and best wishes for the prosperity of SHREE DISHA TRAVELS.
Mr. Sanket GOD BLESS YOU.
